If I have questions about my bill what should I do?

Ivans members should call their service executive who can be reached at 855-233-9128. All other customers should dial 855-233-9128, then press 2 to get to the billing support desk. Please have your account number available which can be found on the top of the summary page of your invoice.

If I'm having trouble with my Download, what should I do?

Please contact your Service Executive at 855-233-9128.

With how many agency management systems Ivans Rating Services integrated?

Ivans Rating Services provides an end-to-end integrated solution to create and manage real-time interfaces with your entire distribution channel including: Ivans Rating Services (reaching more than seven agency management systems), Vertafore TransactNOW®, comparative raters, and MGA and other custom systems.

Frequently Asked Questions

Q: How many carriers use Ivans for download?

More than 400 carriers and MGAs use Ivans industry standard solutions to download with their agents. Using Ivans enables these carriers to provide a fully-managed solution to their agents that keeps them within their existing workflow.

For Agents

Please contact that carrier and let them know that you want to download. They will be able to set you up as an agent to do business with.

Your first level of assistance is your agency management system vendor. They will do troubleshooting and if they determine it is the Ivans service, they will conference in our customer support center and we will begin troubleshooting with you.

More than 600 carriers and MGAs use Ivans industry standard solutions to download with their agents. Using Ivans enables these carriers to provide a fully-managed solution to their agents that keeps them within their existing workflow.

For Carriers

Ivans members should call their service executive who can be reached at 1-855-233-9128. All other customers should dial 1-855-233-9128, then press 2 to get to the billing support desk. Please have your account number available which can be found on the top of the summary page of your invoice.

Your account number is located in two places on your monthly invoice under the term, "Account No": on the top of the summary page and in the upper right-hand corner on the detailed pages.

Please contact your Service Executive at 1-855-233-9128.

You can add agents through the Agency Registration System (ARS) within Ivans Exchange.

Ivans Transfer Manager client is integrated with more than 40 agency management systems. For a complete list of agency management systems, please contact your service executive at 1-855-233-9128 and service executive extension number.

More than 430 carriers and MGAs use Ivans industry standard solution to download with their agents. Using Ivans enables these carriers to provide a fully-managed solution to their agents that keeps them within their existing workflow. View a list of our customers.